CLTCMXY
Last Updated: October 19, 2026
Chengdu Yiruandan Trading Co., Ltd., trading as CLTCMXY ("CLTCMXY," "we," "us," or "our"), operates https://cltcmxy.com (the "Website"). This Privacy Policy explains how we collect, use, and share personal information when you visit our Website, make a purchase, subscribe to marketing emails, or contact us. Our online store is hosted on Shopify.
Information We Collect
The information we collect depends on how you interact with us.
- Contact and delivery information: your name, email address, billing and shipping addresses, and telephone number if provided during checkout or in communications.
- Order and transaction information: products purchased, order amounts, payment status, delivery details, returns, and refunds. Payment providers process payment details according to their own privacy policies.
- Account information: information you provide when creating or using a customer account, where available.
- Support communications: messages, order inquiries, attachments, and feedback you send by email or through our contact form.
- Device and usage information: IP address, browser and device type, operating system, referring pages, pages viewed, and visit times, collected through cookies and similar technologies. Your approximate location may be inferred from your IP address.
- Marketing preferences: your email subscription status and related preferences.
Some information is necessary to process orders or respond to inquiries. If you do not provide it, we may be unable to complete the relevant service. Please do not send sensitive personal information unless it is necessary to resolve your request.
How We Use Information
- Process payments, fulfill and deliver orders, and handle returns and refunds.
- Send order confirmations, shipping updates, and other essential service messages.
- Respond to customer support requests.
- Operate, maintain, and improve the Website and understand how visitors use it.
- Send marketing emails according to your preferences and applicable law.
- Measure advertising performance and support personalized advertising where enabled and permitted by your privacy choices.
- Prevent fraud, protect our services, maintain records, and comply with legal obligations.
Where applicable law requires a legal basis for processing, we rely on performing our contract with you, complying with legal obligations, consent, or legitimate interests such as operating and securing our store, subject to your rights. You may withdraw consent where processing is based on consent.
How We Share Information
We share relevant information with service providers and other parties as needed for the purposes described in this policy, including:
- Shopify and store service providers that support hosting, checkout, and store operations.
- Payment providers that process transactions and assist with fraud prevention.
- Fulfillment providers and delivery companies that prepare and ship orders.
- Email service providers that deliver service messages and marketing emails.
- Analytics and advertising partners, where enabled, that measure website or advertising performance and support relevant advertising, subject to applicable consent requirements and privacy choices.
- Professional advisers, authorities, or other parties where necessary to comply with law, protect rights, investigate fraud, or manage a business transfer.
The information disclosed depends on the service being provided. Some providers, such as payment services, may also process information for their own purposes under their privacy policies. Shopify's privacy information is available at Shopify Privacy Policy.
We do not sell personal information for money. Certain disclosures to advertising partners through cookies or similar technologies may be considered a "sale," "sharing," or targeted advertising under applicable privacy laws. Whether these disclosures occur depends on the tools enabled and your privacy choices. You may request to opt out by contacting us and, where available, using the Website's privacy controls.
Cookies and Similar Technologies
We use cookies and similar technologies to support essential store functions, remember preferences, maintain checkout functionality, and protect against fraud. Depending on the tools enabled, optional technologies may also support analytics and advertising.
Where available, use our cookie banner or privacy controls to manage optional technologies. Where consent is required by applicable law, optional technologies are subject to that consent. You can also manage cookies through your browser settings; blocking essential cookies may affect store functionality.
Changing cookie settings does not automatically delete previously collected information. You may contact us to request deletion where applicable.
Email Marketing
If you subscribe to our marketing emails, CLTCMXY will use your email address to send product updates, news, and promotional offers. Subscribing is optional and is not a condition of purchase.
You may unsubscribe at any time by clicking the unsubscribe link in our marketing emails. This will not stop essential communications relating to your orders, payments, shipping, or customer support requests.
We use service providers to manage subscriptions and deliver emails. These providers process the information needed to perform these services on our behalf. For questions about your preferences, contact support@cltcmxy.com.
International Data Transfers
CLTCMXY is operated by a company registered in mainland China. Your personal information may be transferred to, stored in, or processed in mainland China and other countries where Shopify or other service providers operate. These countries may have different data protection laws from your country of residence. Where applicable law requires safeguards for international transfers, we use the safeguards required for those transfers.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining transaction records, handling disputes, preventing fraud, and meeting legal, accounting, or regulatory requirements. Retention periods depend on the type of information, our relationship with you, and applicable obligations.
Data Security
We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No internet transmission or storage system is completely secure. If you have a customer account, keep your login credentials confidential. Nothing in this policy limits your rights or our obligations under applicable law.
Children's Privacy
Our Website is intended for adults and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can review the situation and take appropriate action, including deletion where required.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to information we hold about you and details about its use and disclosure.
- Request correction or deletion of personal information.
- Receive a portable copy of your information.
- Object to or request restriction of certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of targeted advertising or disclosures considered a sale or sharing under applicable law.
- Appeal a decision about a privacy request where that right applies.
- Complain to your local data protection authority.
To make a request, email support@cltcmxy.com. We may need information to verify your identity or authority to act on another person's behalf. We will respond within the period required by applicable law. Rights may be subject to legal exceptions, including recordkeeping requirements. We will not discriminate against you for exercising applicable privacy rights.
If you wish to appeal our response, email us with the subject line "Privacy Request Appeal." You may also contact the relevant regulator or data protection authority.
Browser Privacy Signals
Browser cookie settings, Do Not Track settings, and opt-out preference signals are different controls. You may contact us to exercise applicable privacy rights or use the Website's privacy controls where available. Where applicable law requires us to honor a legally recognized opt-out preference signal, we are required to do so.
Third-Party Links
Our Website may link to third-party websites or services. This policy does not govern their independent practices. Please review their privacy policies before providing personal information.
Changes to This Policy
We may revise this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page. Where required, we will provide additional notice of material changes.
Contact Us
Brand: CLTCMXY
Operator: Chengdu Yiruandan Trading Co., Ltd.
Unified Social Credit Code: 91510108MA6AEFK87N
Registered address: Room 4, Floor 6, No. 266 Zhiqiang Road, Chenghua District, Chengdu, Sichuan, China
Website: cltcmxy.com
Email: support@cltcmxy.com